Bank House

in the heart of Alton Village 1 mile from Alton Towers

Telephone 01889 590119 email altonbandb@aol.com

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Privacy:

Bank House is the sole owner of the information collected on this Web site. We only gather information we need to serve you better and will not, without your consent, sell, share, or rent this information to others except where the law requires us to do so. All information on this Web site is copyright 2004 by Bank House

Cancellation

When you book your stay with us you are entering a legally binding contract. If you are forced to cancel your booking you will lose your deposit and may incur extra charges. If you cancel within 7 days of your scheduled arrival you will be liable for 90% of the total cost of your booking. We therefore recommend you have adequate holiday insurance. Deposits will not be refunded under any circumstances. If you simply do not turn up you will be liable for the full cost of your booking.

Damage to and theft of property

Whilst the vast majority of our guests treat their accommodation with respect, very occasionally, we have had problems with serious damage to property and theft of contents. In order to ensure that other guests do not suffer (through higher costs) we always ensure that damages and thefts are paid for by the perpetrators and where necessary, the police are informed.